Terms & ConditionsWelcome to Hardwaremart.my web site online store. Terms and conditions stated below applies to all visitors and users of Hardwaremart.my. You're bound by these terms and conditions as long as you're on www.hardwaremart.my.

  • Price Subject To Change without Prior Notice and Ex- Stocks Subject To Goods Unsold.
  • All Our Products Are Tested Before we Sent Out. Please Check Your Products, Any Damage after 2 Days Cannot Be Claimed or returned.
  • We Do Not Entertain Any Thieves, Spies, Frauds, Scams, Abusers, Rude customers And We Reserve the Right to Decline Any of This Type of Individuals. Any Matters Worse, We Will Not Hesitate to Report them to the local /legal authorities.
  • Out of Stock Items: If the Product ordered is out Of Stock, We will Inform Our Customers with the choice of Refund (Same amount in RM) OR recommendation of similar value brands. Customers will have to pay / top up if the chosen items is of any higher amounts.
  • Quotations: Validity For Quoted Items are valid for 14 days, unless stated otherwise. In any case, after the validity period has ended,CTS Engineering Hardware has the right to cancel the quotation or make changes to the price without prior notice due to currency fluctuations. The Company reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed.
  • Cancellation: In view of the nature of the service, any order – once confirmed by the Company – it is not cancellable. Cancellation of the Order by the customer will only be accepted on condition that any costs, charges and expenses already incurred, work or cancellation conditions are to be charged to the Customer forthwith.
  • Limitation of Liability: We shall not be liable for loss or damage of a shipment while shipment is out of CTS Engineering Hardware’s custody or control. The risk of loss or damage to the Goods shall pass to the Client upon delivery of the Goods.
  • Self-Collect: All buyers/ customers are welcome to self-collect at our showroom. Do take note of our opening hours. If customer wish to reserve any items, feel free to drop us a deposit to avoid any disappointment.
  • Transportation: CTS Engineering Hardware reserves the right to transport the customer’s shipment by any route and procedure and by successive carriers and according to its own handling, storage and transportation methods without prior notice.
  • Packing: All items will be packed accordingly for direct delivery. If you wish to arrange your own agent to collect the goods, customers are required to inform (3 days prior) and how the items should be packed. Failure to do so will left the parcel unpacked. CTS Engineering Hardware will not bear any packing cost thereafter.
  • Change of address: All customers are required to provide name, full address and valid phone numbers before delivery. Customers cannot change the delivery address after the shipping fee has been made. Any changes have to be made prior to payment of the packages.
  • Outskirt Address: We will try our best to deliver the goods to the given address and if your address is too far in the outskirt areas and unable to deliver by the shipping agent, customers are required to collect themselves at the nearest transporter’s warehouse. CTS Engineering Hardware will not be held responsible if there is a delay in delivery as the schedule of the shipping company is beyond our control. Paid shipping fees will not be refunded.
  • Shipping: If your order was placed Monday thru Thursday (Before 12pm) with fully paid payment, we will try our best to deliver to the transporter the same day or the next working day. If your order was placed on Friday prior to 12:00PM, the order may be shipped the same day, if not it will be shipped on Monday. Kindly take note that the schedule of shipment may vary depending on different courier agents.

General

The content of terms and conditions may be change, move or delete at any time. Please note that Hardwaremart.my have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Hardwaremart.my will take immediate actions against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Hardwaremart.my.

Termination

This agreement is effective unless and until either by the customer or www.hardwaremart.my. Customer may terminate this agreement at any time. However, www.hardwaremart.my may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Newsletter

User shall agree that Hardwaremart.my may send newsletter regarding the latest news/ products/ promotions etc through email to the user.

Link to other sites

Any access link to third party sites is at your own risk. www.hardwaremart.my will not be related or involve to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site.

Comments and Feedbacks

All comments and feedbacks to www.hardwaremart.my will be remain Hardwaremart.my’s property.
User shall agree that there will be no comment(s) submitted to the www.hardwaremart.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.

Inaccuracy Information

From time to time , there may be information on www.hardwaremart.my that contains typographical error, inaccuracies, omissions , that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

Indemnification

The user shall agree to defend, indemnify and hold hardwaremart.my harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

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