Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
HardwareMart Online Store offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
2. Invoice / Cheque / Offline Bank Transfer
Online BankTransfer / ATM Deposit
Kindly order the item through WhatsApp or email, Once the order is confirm please settle the payment by using Online Transfer / Cash Deposit / Bank in to our Maybank Account.
CTS ENGINEERING HARDWARE (M) SDN BHD 5148 7908 7572
After you have banked in please email us [email protected] / Whatsapp 012-2902263 to us a clearly scanned copy or a clear photo of your deposit slip in your online banking transference and also order ID for faster processing.
All payments are expected within 3 days after transaction purchase are completed. Failing which your order will be deemed void. SELLER reserves the right to cancel the deal and resell the item without prior notice
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR (Malaysian Ringgit).
Q. How long does the delivery usually takes?
Delivery usually will takes about 2 to 5 working days
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] for us to clear your doubts.